Infinity Infinity

Toll Free : 877-463-8485

Infinity Infinity Infinity Infinity
HRO Services


We at Infinity Internationals through our experience of 15+ years and 450+ expert personnel support HRO’s with contact centre and back-office support services. It’s a proven fact that leading organizations are aiming to leverage their core resources to focus on strategic initiatives rather than transactional/non-core activities – that’s where Infinity can support you. The market is volatile and needs one to be nimble and efficient, so while the transactional services are outsourced, our clients (YOU) can focus on acquiring new deals, improving processes and quality parameters, deliverables etc. Our capabilities span the entire human resource life cycle.


End To End HR Service Companies

Staffing Solutions

Professional Employer Organization (PEO)

Payroll Servicing Companies

Compensation & Benefits Administration Companies

Administrative Service Organization (ASO)

Recruitment Process Outsourcing (RPO)


Contact Support

a. Job Inquiries
Handle job queries/applications and perform initial screening of hot transfers to recruiters.

b. Streamlining Interviews
Scheduling interviews liaising with the recruiter and the candidate/contractor/supplier.

c. Queries support
Voice /email support on compensation, taxation, claims, benefits queries, HR policy Inquiries, time sheets, expense reports and regular updates to contractors.

d. Verification
Verification of employment, income, background, drugs.

e. IT support
Desktop support, login credentials creation, password reset etc.

f. Collections
Month to month Invoice generation and follow-up on payments.

Back Office

a. Profiles
Churning the right match from the piles of applications through variety of sources.

b. Candidate submittal
Documentation support and coordination from recruitment to on boarding, creating, categorizing & tracking of job requisitions.

c. Time keeping
Time sheet tracking, reporting, updating, maintenance of manual/web based applications.

d. Benefits administration
Status changes, data entry and maintenance.

e. Metrics support
Real time data, status on demand. We also have the ability to track measure and analyze business performance supports more informed decisions and improved outcomes.

f. Payment reconciliation and operations bill entry

g. Mail room and scanning services
Convert paper documents/time sheets/bills to electronic through dedicated PO box set-ups.

h. Drug and background verification data processing, notifications and data entry.

Vendor Management Services

Vendor Management Solution (VMS)
Liaising with all the client sourcing vendors on getting the requirements fulfilled, conducting surveys.

Automate procurement of company’s staffing needs
Posting online job requisition
Finalizing of time sheets and payroll
Full list of engagement
Performance tracking

Executive travel help desk – Provide calendar management for top executives. Perform air, hotel, car booking.