Infinity
International Processing Services, Inc., is a professionally
managed Maryland based corporation providing full service end-to-end
back office solutions to NVOCC / VOCC / 3PLs and Freight
Forwarders (Sea/Air/Road and Rail),
End-to-End Freight Invoice Processing, knowledge process
outsourcing, abstractor management, title information, call center services
with technology solutions.
A prolific pace setter,
infinity is a full service transportation management solution outsourcer, and
knowledge process outsourcing company offering knowledge management solutions to
customers worldwide. These
results in redundancy, drastic cost savings, increased
accuracy and faster turn around time and 24*7 service
levels...
We
have revolutionized our scope to domain expertise in back
office processing and data interpretation with sophisticated,
precise and industry-specific solutions. Infinity offers the
full range of state-of-the-art, customized turnkey outsourcing
solutions to its customers
As
one of the largest KPO organizations in India, we process
650+ steamship line of bill of ladings/day, 8,400 trucking
loads/day and have a team of 1200 logistics professionals/back
office executives, 300 quality experts and 100 call center
executives. We work closely with our outsourcing vendors in
China and
in the Philippines to
ensure that all projects are completed in a smooth and timely
manner.
Backed
by promoters who have more than 30 years of cumulative
experience in logistics and mortgage industry, Infinity has
designed well-documented procedures and flexible
methodologies. These enable us to function in an efficient
manner, thus reducing our own costs - benefits that we pass on
to our clients
.
Our forte
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A complete and thorough
understanding of your requirement - we emphasize on requirement
analysis. |
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Highly evolved project and process
management procedures. |
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A smart and disciplined work force
that takes your business seriously. |
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A pro-active follow-up process from
our end |
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A partner with proven process and
delivery efficiencies. |
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Seamless integration of cutting-edge
technology and highly trained human capital. |
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Quality
assurance
Center -
responsible for monitoring and delivering contractual
SLA (SERVICE LEVEL
AGREEMENTS). Detailed performance and quality reports
are generated for senior management dashboards with
Implementation of internal and external quality
assurance programs
. |
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