INFINITY TITLE INFO
Growing title agencies
Capacity added without recruiting and training locally.
Dedicated team service
Your back-office team,built around you.
A dedicated team trained on your processes, working in your platforms and on your hours, covering whatever mix of title and closing tasks your business needs.
17Title services to draw on
8,000+Commitments every month
27Years in title back-office
24/7Including U.S. holidays
Overview
Not a service menu. Your team.
Every title operation runs a little differently. Your underwriters, your counties, your platform, your checklists and your clients all shape how work gets done. Sometimes a single service isn’t the right fit, and what you need is people who learn your way of working and become part of your operation.
We build a dedicated back-office team around your business. Team members are selected for the work you need, trained on your procedures, given access to your systems and scheduled to your hours. They report through a named team lead, and the team grows or shrinks as your volume changes.
- Dedicated staff who work only on your files
- Trained on your SOPs, platforms and clients
- Named team lead and regular reporting
- Scales up or down with your volume
How it works
From first call to full team.
Every team is set up the same careful way, so it’s productive quickly and stays aligned with you.
- 01
Scope
We map your tasks, volumes, hours and quality targets.
- 02
Staff
Team members selected for the skills you need.
- 03
Train
Trained on your SOPs, systems and client rules.
- 04
Go live
Work starts with close review and daily check-ins.
- 05
Scale
Team adjusted as your volume and needs change.
What a team can cover
Any mix of work, one team.
Combine any of our services, or tasks unique to your business, into a single dedicated team.
- 01Order entry & managementOrders opened, tracked and updated.
- 02Search & abstractingSearches ordered, managed and reviewed.
- 03Tax certificationTax data gathered and certified.
- 04Commitment typing & examSearches examined and commitments prepared.
- 05CurativeRequirements cleared before closing.
- 06Closing supportPayoffs, CDs and document review.
- 07Post-closingRecording, final policies and QC.
- 08Accounting supportEscrow reconciliation and reporting.
- 09Data & plant workIndexing, keying and data cleanup.
- 10Your own tasksAny process unique to your business.
Who it's for
Built for businesses that want their own team.
For organisations that want capacity that feels like their own staff, without the hiring.
Underwriters
Dedicated support for direct operations and agent services.
Banks & lenders
A team covering title, closing and post-closing tasks.
Multi-state operations
One team supporting many offices, counties and states.
What it fixes
The staffing problems we take away.
Hiring and training title staff takes months.
How we fix itWe supply experienced people and train them on your processes.
Volume swings leave you overstaffed or overwhelmed.
How we fix itYour team scales up or down as volume changes.
Outsourced work doesn’t follow your way of doing things.
How we fix itYour team works to your SOPs, in your systems.
Losing one key person stalls a whole process.
How we fix itCross-trained team members and documented procedures keep work moving.
What to expect
Set-up, coverage and controls.
Set-up time
A trained team typically live within 2–4 weeks of scoping, depending on size and complexity.
Coverage
Teams supporting operations in all 50 U.S. states, on U.S. business hours or around the clock.
Quality
Agreed quality targets, reviewer checks during ramp-up and regular reporting through your team lead.
Security
ISO 27001 certified. Your team works inside your platform under your access controls, so data stays in your systems.
In depth
Why a dedicated team works differently.
Beyond task-by-task outsourcing
Outsourcing one service at a time works well when the task is clearly defined and the same for every client. But most title operations also have work that doesn’t fit neatly into a single service: client-specific checklists, local practices, internal reports, and tasks that move between order entry, examination, closing and post-closing in a single day.
A dedicated team covers all of it. Because the same people work on your files every day, they learn your clients, your underwriters and your preferences, and they get faster and more accurate over time.
The best back-office team is the one your staff stop thinking of as outsourced.
What goes wrong without one
Title volume rises and falls with rates and seasons. Hiring for the peaks leaves expensive capacity idle in the troughs; hiring for the troughs leaves files waiting when volume returns. Experienced title staff are hard to find, and each new hire takes months to train. Meanwhile, knowledge sits with a few key people, and a single resignation can stall an entire process.
How we build and run your team
We start by mapping the work: which tasks, what volumes, which platforms, what hours and what quality standard. We select team members with relevant title experience, train them on your procedures and systems, and go live with close review and daily check-ins. A named team lead manages day-to-day work, tracks quality and productivity, and reports to you on an agreed schedule.
Procedures are documented and team members are cross-trained, so work continues through holidays, leave and turnover. As your volume changes, we add or reduce team members with notice rather than months of recruiting.
One partner, the full lifecycle
Because your team draws on our experience across all seventeen title services, it can take on new kinds of work as your needs change — without starting over with a new vendor.
Your team works in the platforms you run.
- Qualia
- ResWare
- RamQuest
- SoftPro
- TitlePoint
- NexTace
- Title Express
- AIM
Questions
Dedicated teams, answered.
How is a dedicated team different from your other services?
Our individual services handle a defined task to a standard process. A dedicated team works only on your files, follows your procedures and can cover any mix of tasks your business needs.
How big does a team need to be?
Teams can start small, with a few team members, and grow as your needs grow. We size each team to your volume and the work involved.
Who manages the team day to day?
A named team lead manages daily work, quality and scheduling, and is your main point of contact.
Can the team work our business hours?
Yes. Teams can work U.S. business hours in your time zone, extended hours or around the clock, including U.S. holidays.
How long does it take to set up?
Most teams are trained and live within 2–4 weeks of scoping. Larger or more complex teams may take longer.
Do team members use our systems?
Yes. They work inside your title platform and tools under your access controls, so your data stays in your systems.
What happens if our volume drops?
We reduce the team with agreed notice, and scale it back up when volume returns.
Can we start with one service and grow into a team?
Yes. Many clients start with a single service, such as order management or typing, and expand into a dedicated team over time.
Let's talk
Build the team your business needs.
Tell us about your volume, your processes and the work you want covered. We'll design a team around it.
877-463-8485