INFINITY TITLE INFO
Title agencies
Payoffs ordered on time and releases tracked without tying up closers.
Closing service
Payoffs ordered,liens released.
We order loan payoffs from financial institutions on your behalf, meet each lender’s requirements, and track lien releases before and after closing until title is clean.
2 hrsFastest payoff turnaround
10 daysLongest typical turnaround
2Stages covered: pre & post-closing
24/7Including U.S. holidays
Overview
Every lien paid and released.
Before a property can change hands, every existing loan has to be paid off — and every lien that was paid, now or years ago, has to be released on record. Both jobs mean chasing lenders who each have their own forms, authorizations and timelines.
Our team handles both. We call financial institutions and order payoffs on your behalf, knowing what each one requires, such as the borrower’s authorization. We then clear previously paid-off liens before closing and obtain the documents to release liens paid off at closing.
- Payoffs ordered directly from each financial institution
- Borrower authorization and lender requirements handled
- Previously paid-off liens cleared before closing
- Release documents obtained for liens paid at closing
How it works
From payoff request to released lien.
The same process runs on every loan, so nothing is left open on title after the closing.
- 01
Identify
Open loans and liens are identified from the title search.
- 02
Authorize
Borrower authorization and lender requirements are gathered.
- 03
Order payoff
We contact the institution and order the payoff statement.
- 04
Track release
After funds are sent, the release or discharge is tracked.
- 05
Confirm
The recorded release is obtained and title is confirmed clear.
What's included
Payoffs and releases, handled end to end.
Two jobs that are easy to lose track of, owned by one team from start to finish.
Discuss your volume- Payoff orderingPayoff statements requested from each financial institution on your behalf.
- Lender requirementsBorrower authorizations and lender-specific forms gathered.
- Payoff follow-upStatements chased until received, in 2 hours to 10 business days.
- Pre-closing cleanupPreviously paid-off liens cleared from title before closing.
- Post-closing releaseRelease documents obtained for liens paid off at closing.
- Discharge trackingEvery open release tracked until it is recorded.
Who it's for
Clean title after every closing.
Anyone who closes loans needs the same certainty: every old lien paid and released.
Underwriters
Fewer unreleased liens remaining on title after policies issue.
Real estate attorneys
Accurate payoff figures for settlement and releases confirmed afterwards.
Servicers & lenders
Lien release and discharge tracking across a portfolio of paid-off loans.
What it fixes
The payoff problems we take away.
The payoff arrives the morning of closing.
How we fix itPayoffs are ordered early and chased until the statement is received.
The lender rejects the request without borrower authorization.
How we fix itWe know each institution’s requirements and gather them up front.
A loan paid off years ago still shows on title.
How we fix itPreviously paid-off liens are cleared before closing.
Nobody checks that the release was ever recorded.
How we fix itEvery release is tracked after closing until it is on record.
What to expect
Turnaround, coverage and controls.
Turnaround
Payoff statements typically arrive in 2 hours to 10 business days, depending on the financial institution.
Coverage
Payoffs and releases for properties in all 50 U.S. states.
Quality
Every release is tracked until it is recorded and confirmed on title.
Security
ISO 27001 certified. Our team works inside your platform under your access controls, so borrower data stays in your systems.
In depth
Why payoffs and releases deserve an owner.
Where payoffs and releases fit
Almost every purchase and refinance pays off at least one existing loan. The closing needs an accurate payoff figure from each lender, and once funds are sent, the lender has to record a release so the old lien disappears from title. If either step is missed, the new owner or lender inherits a problem.
Payoff ordering happens before closing; lien release tracking continues well after it. That split is exactly why releases are so often forgotten.
A lien paid at closing is not cleared until the release is on record.
What goes wrong without it
Every financial institution has its own process. Some return a payoff within hours; others take more than a week, and many refuse to release information without the borrower’s signed authorization. When payoffs are ordered late, closings slip. When releases are not tracked, paid-off loans stay on record for years and resurface as curative work on the next sale or refinance.
How our process prevents it
Our team orders payoffs on your behalf as soon as open loans are identified, with the borrower authorization and lender-specific requirements already in place. We follow up until each statement arrives — typically between 2 hours and 10 business days, depending on the institution. After closing, we track every release until it is recorded, and we clear previously paid-off liens from title before the next file closes.
Pre-closing and post-closing, one service
Because we handle both sides, nothing falls between teams. The same people who ordered the payoff confirm the release, so you get clean title at closing and a clean record afterwards — without your closers spending their days on hold with lenders.
For servicers and lenders, the same team can work through a backlog of paid-off loans, confirming which releases were recorded and chasing the ones that were not.
Payoffs and releases tracked in the platforms you run.
- Qualia
- ResWare
- RamQuest
- SoftPro
- TitlePoint
- NexTace
- Title Express
- AIM
Questions
Payoffs & releases, answered.
How long does a payoff take?
It depends on the financial institution — typically anywhere from 2 hours to 10 business days.
Do you order payoffs on our behalf?
Yes. We contact each financial institution and order the payoff for you.
What if the lender needs borrower authorization?
We know each institution’s requirements, including borrower authorization, and gather what is needed before ordering.
What is lien release and discharge tracking?
It is the pre- and post-closing work of making sure every paid-off lien is formally released on record, so title stays clean.
Can you clear liens that were paid off years ago?
Yes. We clear previously paid-off liens from title before closing.
Do you follow up after closing?
Yes. For liens paid off at closing, we obtain the release documents and track them until they are recorded.
Do you work for servicers as well as title agencies?
Yes. We provide lien release and discharge tracking for title agencies, attorneys, servicers and lenders.
Can this be combined with other closing services?
Yes. Many clients pair payoffs with LE/CD preparation and pre-closing document review.
Let's talk
Payoffs on time. Releases on record.
Tell us how many payoffs and releases you handle each month. We'll show you how our team would manage them.
877-463-8485